Terms and Conditions of Use

1. Definitions

As used throughout this Agreement, the following terms shall have the meanings ascribed to them below:

• "Accredi," "Company," "we," "us," or "our" means Accredi, Inc., a corporation organized and existing under the laws of the State of Delaware, United States of America, and its successors, affiliates, and assigns.
• "Platform" means the Accredi web application, mobile applications, application programming interfaces (APIs), browser extensions, and all related software, services, tools, features, and functionality made available by Accredi.
• "User," "you," or "your" means any individual or entity that accesses, registers for, or uses the Platform in any capacity, including as a free or paid subscriber.
• "Agreement" means these Terms and Conditions of Use, together with the Privacy Policy, any Order Form, and all policies incorporated herein by reference, as amended from time to time.
• "User Data" means all data, content, communications, metadata, files, attachments, calendar entries, contact records, and any other information that is submitted to, transmitted through, stored on, accessed via, or generated in connection with a User's use of the Platform.
• "Email Data" means the full content, headers, metadata, attachments, sender and recipient information, timestamps, and subject lines of all electronic mail messages sent, received, composed, accessed, stored, or otherwise processed through or in connection with the Platform.
• "Connected Account Data" means all data, communications, contacts, calendar entries, files, folders, and associated metadata obtained by the Platform through a User's voluntary authorization and connection of a third-party email account.
• "Integrated Services" means any third-party email provider, calendar service, contact management system, file storage service, or other platform that a User elects to connect or integrate with the Accredi Platform.
• "Platform-Generated Insights" means any analytics, reports, recommendations, scores, classifications, summaries, or decision-support outputs generated by the Platform using or derived from User Data.
• "Subscription" means a paid or free access tier to the Platform governed by a subscription plan selected by the User.
• "Confidential Information" means all non-public information disclosed by either party, including User Data, pricing, technical specifications, business strategies, and proprietary algorithms.

2. Acceptance of Terms and Binding Agreement

2.1 Agreement to Be Bound

BY ACCESSING, REGISTERING FOR, OR USING THE PLATFORM IN ANY MANNER, YOU UNCONDITIONALLY ACCEPT AND AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT IN ITS ENTIRETY. If you do not agree to all terms of this Agreement, you are not authorized to access or use the Platform and must immediately discontinue any such access or use.

2.2 Authority to Contract

If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have full legal authority to bind such entity to this Agreement.

2.3 Age and Eligibility

You represent and warrant that you are at least eighteen (18) years of age and that you possess the legal right, authority, and capacity to enter into this Agreement.

2.4 Updates to Agreement

Accredi reserves the right, in its sole discretion, to modify, update, or replace any provision of this Agreement at any time, with or without notice.

3. License to Use the Platform

3.1 Limited License Grant

Subject to your full and ongoing compliance with this Agreement, Accredi grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your personal or internal business purposes.

3.2 License Restrictions

You shall not, directly or indirectly:

• reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying algorithms of the Platform;
• sublicense, sell, resell, transfer, assign, or otherwise exploit the Platform for commercial purposes without Accredi's prior written consent;
• modify, adapt, translate, or create derivative works based upon the Platform;
• use the Platform to develop a competing product or service;
• circumvent, disable, or interfere with any security or access control features of the Platform;
• use automated scripts, bots, scrapers, or other automated means to access or collect data from the Platform;
• access or use the Platform in any manner that violates applicable law.

3.3 Reservation of Rights

All rights in and to the Platform not expressly granted to you under this Agreement are reserved by Accredi.

4. User Accounts and Security

4.1 Account Registration

To access the full functionality of the Platform, you must register for an account. You agree to provide accurate, complete, and current information.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify Accredi immediately of any unauthorized access.

4.3 Account Activity

You are fully responsible for all activities that occur under your account, whether or not authorized by you.

5. Email Account Integration, Data Access, and Processing Consent

IMPORTANT NOTICE: This Section governs Accredi's access to, use of, and processing of your email account data and communications.

5.1 Voluntary Integration Authorization

The Platform enables you to voluntarily connect one or more third-party email accounts. By electing to connect any email account, you expressly authorize Accredi to access, read, retrieve, process, store, analyze, and use the data associated with such connected email account(s).

5.2 Scope of Email Data Access

Upon connection of an email account, you grant Accredi a broad, irrevocable (for the duration of connection), royalty-free right and license to access and process:

• the full content and body text of all emails;
• all email subject lines, headers, routing information, and timestamps;
• all email attachments, including their content, metadata, and file types;
• the full identities of all senders and recipients;
• email folder structures, labels, tags, and organizational metadata;
• email thread data, conversation histories, and reply chains;
• read/unread statuses, flag states, and priority classifications;
• calendar invitations, meeting requests, and event data;
• any contact information synced or associated with the connected email account;
• any other data accessible via the granted permissions.

5.3 Purposes of Email Data Processing

Accredi processes your Email Data for the following purposes:

• to enable core Platform functionality;
• to index, categorize, and organize your email communications;
• to generate Platform-Generated Insights;
• to populate and maintain CRM records;
• to develop, improve, train, and refine the Platform's AI models;
• to provide automated suggestions and workflow automations;
• to detect, prevent, and investigate fraud and abuse;
• to fulfill legal obligations;
• to perform internal analytics and product development.

5.4–5.7

Accredi does not warrant it will access all data at all times. You represent you are the lawful owner of connected accounts. Your use of third-party email services remains subject to their own terms. You may revoke access at any time through your account settings; previously processed data may be retained per our data retention policies.

6. User Data — Ownership, License, and Processing

As between you and Accredi, you retain ownership of User Data that you directly submit to the Platform. By using the Platform, you grant Accredi a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to access, collect, store, use, process, analyze, reproduce, modify, aggregate, de-identify, create derivative works from, and otherwise exploit your User Data for providing, operating, and improving the Platform.

Accredi may de-identify and/or aggregate User Data and owns all rights in such data sets.

7. Acceptable Use Policy

You agree that you will not use the Platform to:

• transmit spam or unsolicited commercial email;
• transmit defamatory, harassing, or unlawful content;
• infringe intellectual property or privacy rights;
• introduce malicious code;
• attempt unauthorized access;
• unreasonably burden the Platform's infrastructure;
• use the Platform for any unlawful purpose.

8. Intellectual Property Rights

The Platform, including all underlying software, algorithms, designs, trademarks, and content, is the sole property of Accredi and its licensors. If you provide any Feedback, you assign all rights in such Feedback to Accredi.

9. Fees, Billing, and Payment Terms

Subscription fees are billed in advance on a recurring basis. All fees are in U.S. Dollars and exclusive of taxes. All payments are non-refundable except as required by law. You are responsible for applicable taxes.

10. Term, Suspension, and Termination

This Agreement commences when you first access the Platform and continues until terminated. You may terminate at any time through account settings. Accredi may suspend or terminate your account at its sole discretion. Upon termination, all licenses cease and you must discontinue use.

11. Disclaimers of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ACCREDI DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE PLATFORM.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCREDI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. ACCREDI'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

13. Indemnification

You agree to defend, indemnify, and hold harmless Accredi from and against any claims, liabilities, damages, and expenses arising out of your use of the Platform, your violation of this Agreement, or your infringement of any third-party rights.

14. Dispute Resolution, Arbitration, and Class Action Waiver

This Agreement is governed by the laws of the State of Delaware. All disputes shall be resolved by binding arbitration administered by the AAA in Wilmington, Delaware. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL. All claims must be filed within one (1) year.

15. General Provisions

This Agreement constitutes the entire agreement between you and Accredi. If any provision is held to be invalid, the remaining provisions continue in full force. No waiver shall be effective unless made in writing. You may not assign this Agreement without Accredi's consent. Accredi is not liable for failures beyond its reasonable control.

Questions? Contact Accredi, Inc. — Legal Department at contact@getaccredi.com